Frequently Asked Questions (FAQs)
What countries do you deliver to?
We post to the All European countries and worldwide
We post with Correos Express,Mondial Relay,inpost,UPS,DHL,DPD.
We have a 99% success rate but in the rare occasion the parcel does not arrive, we will do one free reship after 10 working days from the day after the parcel was original meant to arrive. (THIS DOES NOT APPLY FOR TRACKING THAT STATES DELIVERED OR ATTEMPTED DELIVERY)
Do you offer tracking?
We only offer tracking if the parcel does not arrive on the day it is supposed to. Then we will make it a top priority to check and send you the tracking.
Is shipping discreet? What does the package look like?
Absolutely. We use stealth packaging with no branding or cannabis-related labels. Your privacy is our priority.
How long does shipping take?
Spain & EU: 2–5 business days
International: 7–14 business days
Customs delays may occur depending on your country’s regulations
Is there a minimum order?
No minimum order is required, but we offer bulk discounts for larger orders.
Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking number to track your package while in transite.
Are my details and personal data save?
Yes! We do not share any of our customers details only registered customers details are saved. Also our servers are held in a separate secure location if there is ever any breach we will destroy the data physically.
Are transactions with cryptocurrency is safe?
Although transaction remains within blockchain history it does not contain any personal data. Also, we frequently change our wallet addresses so there will be no proof that you bough something from us. Also please only transfer to the wallet addresses which are listed at the checkout page.